Lindzie standard software support services feature next business day software support services, which include the technical support for all the standard baseline capabilities without software customization. This support services would provide all bug-fixes and patches to resolve and/or provide quick-fixes in addressing technical glitches and/or errors caused by Lindzie baseline software system.

Lindzie standard software support services comes with a  coverage of five days a week, eight hours a day, twenty four hours response time from 9:00am and 5:00pm local Malaysia Time, Monday-Friday (excluding holidays).

Lindzie 24/7 software support services include the technical support for all the standard baseline capabilities without software customization. Our support services comes with a  coverage of five days a week, twenty four hours a day, four hours response time, from Monday-Sunday (including holidays). The 24/7 software support services are only applicable for mission-critical customers, which low tolerance in system downtime.

Speak to our sales team today to find out more about your eligibility for 24/7 support.

Lindzie custom software support services are opened to all Lindzie customers who engage Lindzie for their custom software development and integration for a peace-in-mind support experience. Our custom software support services include bug-fixes and patches to address any programming bugs that cause system errors derived from Lindzie custom codes and its associated system integrations.

Lindzie custom software support services feature next business day software support services, with a  coverage of five days a week, eight hours a day, twenty four hours response time from 9:00am and 5:00pm local Malaysia Time, Monday-Friday (excluding holidays).

Talk to our sales representative today, should you be requiring an extended hour support services (including 24/7 support).